Understand what’s driving engagement—without guesswork.

Most organizations can see what people did. Very few can explain why.

The Engagement Intelligence Audit is a focused diagnostic designed to surface the underlying drivers of engagement, disengagement, and trust across your organization—without overwhelming teams with raw data or tactical noise.

Rather than analyzing individual channels in isolation, we look at patterns, signals, and friction points that influence how people actually move from awareness to action.

What This Audit Clarifies
Where engagement is strongest and why, where momentum quietly erodes, how messaging is experienced, whether current data supports confident decisions, and where risk or fatigue may be forming beneath the surface. This is not a performance report—it’s decision intelligence.

What You Gain
A clear view of engagement health, high-level insight into audience behavior and intent, and strategic recommendations leadership can act on—providing a grounded foundation for smarter campaigns, communications, or platform pilots.

Because trust is easier to protect than to rebuild.

As AI becomes embedded in engagement and communications, the greatest risks are rarely technical—they’re reputational, relational, and ethical.

This assessment helps leadership teams understand how AI-enabled decisions may be perceived by audiences, stakeholders, and regulators—before issues arise.

What This Assessment Explores
How AI-supported engagement aligns with organizational values, where transparency or consent expectations may be unclear, whether governance and accountability are keeping pace, how audience targeting may be perceived externally, and where risk could emerge under public or stakeholder scrutiny. The focus is on trust posture—not technical configuration.

What You Gain
Clear insight into ethical and reputational exposure, practical guidance leadership can confidently stand behind, defined guardrails for responsible AI use in engagement, and greater confidence in how decisions will be received—not just deployed.

Strategic clarity when it matters most.

This advisory offering is designed for organizations navigating complex, high-stakes marketing and communications moments where clarity, alignment, and judgment matter more than volume.

We work with senior teams to strengthen narrative, messaging, and decision-making—grounded in engagement intelligence and trust considerations.

What This Advisory Supports
Clarifying core narratives and marketing priorities, aligning marketing and communications messaging across audiences and channels, preparing for campaigns, organizational change, or public scrutiny, strengthening leadership marketing and communications positioning, and reducing reactive or fragmented outreach. This is strategic marketing and communications guidance—not just content production.

What You Gain
Clear strategic marketing and communications direction, stronger alignment across teams, greater confidence in decision-making, and a durable foundation that teams can execute without constant course correction.

Design campaigns with foresight—not hindsight.

Most campaigns are built on assumptions, past performance, or instinct.
The Predictive Campaign Strategy Sprint is designed to help organizations anticipate how audiences are likely to respond before launching, reducing risk and increasing confidence in moments that matter.

This is a short, focused engagement that brings predictive thinking, engagement intelligence, and trust considerations into campaign planning—without locking teams into rigid execution plans.

What This Sprint Is For
This sprint supports organizations preparing for fundraising or donor appeals, advocacy or policy campaigns, public-facing initiatives, and other high-visibility moments where trust, timing, and precision matter. The goal is not to generate more activity, but to make smarter strategic choices before resources are committed.

What This Sprint Clarifies
Without revealing proprietary methods, the sprint helps teams anticipate likely audience responses, identify where engagement or trust may weaken, foresee fatigue or resistance, clarify the sequencing and prioritization of outreach, and make informed decisions about what should not be automated. This work happens before execution—when course correction is still possible.

What You Gain
Strategic foresight for campaign planning, a clear and defensible campaign direction, reduced reliance on instinct alone, stronger alignment across leadership, marketing, and data teams, and a strategy that can scale responsibly across channels.